United States Air Force Academy

In the 1990’s, the United States Air Force Academy eliminated the position of their Protocol Officer. Continued social and protocol training however, was needed to ensure that the cadets would succeed off-duty as well as on-duty. The upper level command insisted that the cadet population must continue to set a high example as representatives of our nation traveling throughout the world.

University: Witchita State University

The Offices of Career Development understood that academic excellence is not the only ingredient that contributes to a high success rate for graduating students. The staff believed it was important to offer social education training, to all the colleges within the university, to supplement their academic education. Unquestionably, a must-have skill to achieve success.

Non-Profits: Pikes Peak United Way

Competition among non-profits for fundraising dollars is fierce and ever escalating. Considering the high stakes, Pikes Peak United Way wanted to ensure their representatives would be confident when approaching potential benefactors to increase their charitable contributions.

Hotel/Hospitality Services Marriott Hotels

The management of the Denver Marriott Tech Center wanted to develop standards in the professional presentation of its staff members. The management recognized that making good first impressions and having key social skills would (1) significantly enhance customer relations, and (2) improve how staff members internally worked with one another.

Greek Affiliations: Kappa Delta Sorority

The Kappa Delta Sorority needed a speaker at their national convention who would make a difference in the lives of their sorority leaders throughout the country and help their members understand how important etiquette is to their future.

Corporate Clients: Atmos Energy

Providing energy for 3.2 million customers, Atmos Energy requires a high level of service. Atmos Energy wanted to educate and energize its management team, from Kansas and Colorado, to raise the standard of interaction they have with government officials, contractors, and corporations.

Corporate: BlueCross BlueShield & Wellpoint Insurance

BlueCross BlueShield of Missouri recently joined forces with Wellpoint. This union represented a huge transition for both companies. Working toward a positive transition, the firms hoped to see employees embrace the new merger. Corporate relations are often complex, and this fragile integration would require employees from both organizations to share information, technology and resources with ‘strangers’ from near and distant offices.

Government Clients: National Council for Staff, Program & Organizational Development

NCSPOD (National Council for Staff, Program & Organizational Development), which is an affiliate council of AACC (American Association of Community Colleges) needed an early-bird speaker at their annual conference to demonstrate the importance of communication etiquette in day-to-day business. NCSPOD are college and university representatives, consultants and trainers that seek organizational development and enhancement within their organizations.

Government Clients: Blacks in Government

BIG (Blacks in Government) is an organization of African Americans in public service who are dedicated to providing training for their members at the Federal, State and local levels of Government. Considered a premier training organization, BIG is always challenged to find speakers that will meet their organization’s objectives and provide substantive, advanced learning for their members. BIG’s leadership goal is to have their members continually educate themselves and advance to higher levels of excellence in their government positions.